Embrace future innovations

More than ever have, telecommunications and technology become inseparable. The trend calls for telecom businesses to develop innovative and savvy strategies to keep pace with this fast-changing industry.

Our Offerings

Deliver excellent customer experience and continuously improve the quality of your service with technology solutions tailored to your business needs.

Omni-channel solutions
Create profound and comprehensive customer experience via multiple touch points
CRM solutions
Effortlessly track all communications on one single screen with smarter support throughout the customer journeys
5G network and application
Unlock the potentials of next-gen wireless network to control costs and minimize downtime

Why us

The excellence of GEM’s services stems from three key characteristics

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Competent IT personnel

Tech-savvy professionals experienced in handling projects of all scales and various industries

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Extensive tech-stack

A diverse toolkit that caters to different business needs and challenges

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Standardized delivery process

Achieve maximum efficiency and value-optimization with our ISO-certified and CMMi-based process

Working model

GEM adapts to tasks of all scopes and scales

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working process

Our Case Studies

Maintenance for Telco App

The app is the top telecom app for Vietnamese users. GEM was delegated to maintain the Subscription section of the app.

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