Telecommunication

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Japanese partners paid a visit to GEM’s office.
GEM welcomed valued Japanese clients to its new home.
GEM’s 2022 Trip to Cat Ba – A recap
Earlier in September, GEM had a memorable trip to the fascinating Cat Ba island in Hai Phong city, where the company held a joyous celebration of its 8th birthday. GEMers also took part in several exciting outdoor activities, including team-building games and a visit to Lan Ha bay. Hopefully, the trip has helped our employees […]

Our Resource Center

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The Comprehensive Guide to Understand Machine Learning and Deep Learning
This article will provide the most comprehensive content to clarify some of the ambiguity between Machine Learning and Deep Learning.
ETL in Data Warehouse: The Definitive Guide
A data warehouse is a destination for storing data in a unified format, which is empowered by ETL tools.

Insights

CRM Email Marketing

CRM and Email Marketing: A data-driven toolset for Telcos

Customer Relation Management (CRM) and Email Marketing have been adopted as useful tools that help Telcos build strong customer relations while pursuing economic growth.

5G Network SMEs

SMEs in the age of 5G: Great benefits that are worth the efforts

Despite some difficulties regarding expenses and data security, for SMEs, the implementation of 5G can result in remarkable future success.

Big Data Analytics

Techno-approaches to boost Telcos customer loyalty

A focus on technological innovation is essential for telcos to strengthen the bond with their customers.

SIP Trunking Voice Brand Name Marketing

Smarter, more rightful customer engagement with SIP Trunking and Voice Brandname

There has been a notable change in the way companies engage their prospects via phone calls and SMS. For businesses to tailor their marketing tactics accordingly, SIP Trunking and Voice Brandname are the powerful tools they need.

Case studies

Maintenance

Maintenance for Telco App

The app is the top telecom app for Vietnamese users. GEM was delegated to maintain the Subscription section of the app.

Automation Testing

50% Reduction in Manual Testing Process of Telco Application

In less than a year, the GEM’s QC team has helped the client run automation tests on some major products and applications.

Mobile Application

Mobile BI system to increase business performance

Adress the needs for up-to-date information and analytical reports of collaboration activities

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Our Offerings

We apply advanced and tailored IT solutions to boost productivity and efficiency, and create more resilient manufacturing systems

Omni-channel solutions

Create profound and comprehensive customer experience via multiple touch points

CRM solutions

Effortlessly track all communications on one single screen with smarter support throughout the customer journeys

5G network and application

Unlock the potentials of next-gen wireless network to control costs and minimize downtime

Embrace future innovations